This privacy notice discloses the privacy practices for SonGear.com and website operated by SonGear Holding Company, LLC. This privacy notice applies solely to information collected by this web site and blogs. It will notify you of the following:
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any unapproved third party outside of our organization, other than as necessary to fulfill your request.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. Credit card information is not retained on SonGear servers other than as necessary to pass along to payment authorization services.
By providing a product review, you agree to allow SonGear Holding Company, LLC and our partners to use your first name, last name, and comments to help other customers make informed decisions. If you submit a photo or video along with a review, you agree that you are the rights holder and grant SonGear Holding Company, LLC royalty free, non-exclusive and unrestricted rights to reproduce and use the photo or video. Additionally you grant SonGear Holding Company, LLC royalty free and unrestricted rights to use product review information in advertising, publications, print media, email, direct mail, catalogs, videos and any future marketing related promotions.
We share aggregated demographic information with google, bing and other internet based companies. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We will make commercially reasonable efforts to remove and prevent further use of your information. If the event we are unable to remove your information, or information is inadvertently re-introduced, you agree to hold SonGear Holding Company, LLC and it's managers, executives, and employees harmless and release all liability claims.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.